We value your interest in our products and services and want to provide you with important information on how we manage and protect your personal data.
Swiss Ro Sàrl (“Swiss Ro”) is fully committed to protecting the confidentiality of personal data belonging to our customers, partners, and suppliers. This privacy policy is designed to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. The policy also outlines the security measures Swiss Ro implements to protect such data and your rights related to it.
By “Swiss Ro,” we mean any web page (website, landing page, subdomain, etc.) owned, operated, or controlled by Swiss Ro Sàrl. By using this website, you agree to the collection, processing, and transfer of your data as described in this policy.
Please check this section regularly as the policy may undergo changes or updates. Significant changes to this policy will be notified.
Who we are
Swiss Ro Sàrl provides tailored solutions in windows and doors, seamlessly blending efficiency, comfort, and style to enhance modern living.
Information about Swiss Ro Sàrl:
● Legal form: Société à responsabilité limitée (Sàrl)
● UID: CHE-146.665.363
● Address: Rue de Gottefrey 14, 1907 Saxon, Suisse
● Phone numbers: 077 211 15 26 (Daniel – French, Portuguese, Spanish, Romanian) | 079 875 26 43 (Danut – English, Italian, Romanian)
● Email: sugestie@swissro.ch
How we use your personal data
We process your data when you interact with us via our contact details provided on our website, through the contact form, or via our social media accounts. When interacting with us through swissro.ch or through social media (e.g., feedback, inquiries), we use your contact information and any data you voluntarily provide to offer information and services, schedule meetings, address any issues, and continuously improve our offerings.
Collected personal data:
● Name, surname, phone number, email address, Internet Protocol (IP), cookie ID, and any other data you voluntarily provide.
Legal basis for processing:
● Processing is necessary for the performance of a contract at your request (Article 6/1/b of Regulation (EU) 2016/679).
● Legitimate interest to respond to inquiries and improve our services (Article 6/1/f of Regulation (EU) 2016/679).
Who we may share your data with
● IT service providers (hosting, cloud storage, site security monitoring, CRM).
● Social media platforms: Facebook, Instagram, LinkedIn, Twitter, Telegram.
● Regulatory authorities and other state bodies if required by law.
Data retention:
● We will store your data for up to 12 months from your last interaction.
● Data shared through social media will be stored according to their policies.
Rights you have
As a data subject, you have the following rights:
● Right of access to your data.
● Right to rectification.
● Right to erasure (“right to be forgotten”).
● Right to restrict processing.
● Right to data portability.
● Right to object to processing.
● Right to withdraw consent.
● Right to lodge a complaint with the data protection authority.
This privacy policy was last updated on September 30, 2025.
Cookie Policy – Swiss Ro Sàrl
This cookie policy applies to the cookies used on the swissro.ch website.
By “Website swissro.ch,” we mean any web page (website, landing page, subdomain, etc.) owned, operated, or controlled by Swiss Ro Sàrl.
Please check this section regularly as the policy may undergo changes or updates. Significant changes to this policy will be notified. In addition to this notice, please read our Privacy Policy.
Who we are
Swiss Ro Sàrl provides tailored solutions in windows and doors, seamlessly blending efficiency, comfort, and style to enhance modern living.
Information about Swiss Ro Sàrl:
● Legal form: Société à responsabilité limitée (Sàrl)
● UID: CHE-146.665.363
● Address: Rue de Gottefrey 14, 1907 Saxon, Suisse
● Phone numbers: 077 211 15 26 (Daniel – French, Portuguese, Spanish, Romanian) | 079 875 26 43 (Danut – English, Italian, Romanian)
● Email: sugestie@swissro.ch
Why we use cookies
Cookies are useful and perform various functions that make your browsing experience more enjoyable and efficient. They help websites remember your preferences, such as the choices you made during your visit.
What is in a cookie?
A cookie is a simple piece of information in the form of a small text file. Each cookie is unique and consists of the name of the website that created it and a unique string of numbers and letters.
Some cookies are only valid during your visit (known as “session cookies”), while others remain stored on your device for a specific period (“persistent cookies”).
What is NOT in a cookie?
Cookies do NOT contain personal information and cannot damage your device.
Types of cookies we use
● Necessary cookies: Ensure the website functions properly.
● Analytics cookies: Collect data on how visitors use the website.
● Marketing cookies: Personalize advertisements displayed to users.
Blocking cookies in your browser
Most browsers are set to accept cookies by default. However, you can change your browser settings to block cookies if you prefer. Keep in mind that some sections of our website may not function correctly without cookies.
Third-party cookies
We may include third-party cookies from services like Google Analytics and Facebook Pixel for analytics and advertising purposes. These cookies are used to track visitors and show relevant ads.
What cookies have we implemented?
Necessary
● hs: Ensures website security.
● ssr-caching: Optimizes response time between the visitor and the website.
● XSRF-TOKEN: Prevents cross-site request forgery.
Analytics
● fedops.logger.sessionId: Tracks user behavior on the website for internal analysis.
Marketing
● svSession: Tracks a visitor across all wix.com sites for targeted advertising.
By using this site, you agree to the processing of your data as described above.
If you would like more information about the cookies we use, please contact us through our contact form.
This cookie policy was last updated on September 30, 2025.